Privacy policy.

Effective Date: March 15, 2025

1. Introduction

LemmonDP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products — including physical items and digital downloads.

2. Information We Collect

We may collect the following information when you use our site:

  • Personal Information: Name, email address, shipping address, and payment details (via third-party processors).

  • Order Details: Products purchased, order history, and file downloads.

  • Technical Data: IP address, browser type, device info, and site usage data via cookies or analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders (physical and digital)

  • Provide customer support

  • Improve our website and product offerings

  • Send transactional emails related to your orders

We do not sell, trade, or rent your personal information to third parties.

4. Payment Processing

All payments are handled by secure third-party providers such as PayPal and Stripe. We do not store your credit card information on our servers.

5. Digital Downloads and File Access

When you purchase digital products (e.g., 3D print files), your email and order information are used to deliver the file and confirm your license. These files are for personal use only and are subject to the license terms described in our Terms of Service (see Section 6: 3D Print File License).

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools to track user interactions and improve user experience. You can adjust cookie settings through your browser preferences.

7. Data Retention

We retain your order and contact information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at support@lemmondp.com.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at support@lemmondp.com.